Nusret Berk
Mertoğlu
About 10 years in logistics and fleet operations. Six years in the field, then four in operational excellence and the transformation office, working on process improvement, KPI management and cost optimization.
Istanbul, Türkiye nusret@berkmertoglu.com
Experience
Operational excellence and transformation 2022–2026
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Transformation Office Coach
–
DFDS, Türkiye
- Transformation management
- Opportunity analysis
- Stakeholder coordination
- Management reporting
- McKinsey partnership
Details
- Transformation management
- Structured and executed cross-functional transformation initiatives aimed at increasing profitability, reducing costs and improving operational performance.
- Opportunity analysis
- Identified improvement opportunities across logistics operations, fleet, customs, finance and support functions; defined initiative scope, targets, action plans and tracking mechanisms.
- Stakeholder coordination
- Coordinated with initiative owners and business units to develop business cases, track financial/operational impact and prepare inputs for management decisions.
- Management reporting
- Ran weekly performance and follow-up meetings; reported progress, risks, dependencies and decision points to senior management.
- McKinsey partnership
- Worked in a joint team with McKinsey & Company on a 6-month transformation program and attended its weekly training sessions; took ownership of the initiatives and sustained them in-house after the program.
-
Operational Excellence Expert
–
Ekol Logistics → DFDS, Türkiye
- Continuous improvement
- KPI management
- Process design
- Risk control
Details
- Continuous improvement
- Carried out continuous improvement initiatives to enhance operational efficiency, cost control and service quality; tracked corrective actions and ensured the sustainability of improvements.
- KPI management
- Defined and reported KPIs; analyzed performance deviations and built action plans with process owners.
- Process design
- Redesigned import, export and customs processes in European port operations; implemented workflows, role allocations, local customs system integration and system improvements.
- Risk control
- Analyzed critical customs and commercial document flows in international multimodal transport operations; established control points and a lasting solution model against operational disruption and financial penalty risks.
Field and fleet operations 2016–2022
-
Operation Development and Control Expert
–
Ekol Logistics, Türkiye
- ETA tracking
- Utilization & billing control
Details
- ETA tracking
- Monitored ETA deviations in international vehicle operations; followed up on delay causes and kept planning data up to date in the system.
- Utilization & billing control
- Reported active vehicle utilization and idle times by route; verified mileage-based internal billing records of European fleets against actual operational data.
-
Unit Tracking & Inventory Sr. Specialist
–
Ekol Logistics, Türkiye
- Inventory records
- Movement & dwell time tracking
- Availability tracking
- System development
- Vehicle tracking systems
Details
- Inventory records
- Kept inventory records and usage status of approximately 4,500 vehicles and equipment across Turkish and European fleets up to date and accurate.
- Movement & dwell time tracking
- Monitored locations and transit/waiting times of loaded and empty units; queried exceptions with planning teams, followed up on actions and ran weekly reporting.
- Availability tracking
- Tracked availability, waiting times and planned release dates of vehicles under maintenance and repair; coordinated driver assignment needs for idle tractors with the relevant units.
- System development
- Defined business requirements for tracking screens and vehicle assignment control points to enable systematic tracking of container chassis; carried out design, testing and roll-out with the IT team.
- Vehicle tracking systems
- Managed usage, invoice control and approval processes for vehicle tracking systems; coordinated weekly team reporting and the follow-up cycle.
-
Fleet Technologies and Technical Operations Sr. Specialist
–
Ekol Logistics, Türkiye
- Project management
- Stock control
- Pilot tests
- Feasibility study
Details
- Project management
- Planned the battery replacement program for tracking devices on approximately 3,200–3,400 trailers; managed device testing, field team work plans and implementation progress.
- Stock control
- Designed and established a stock tracking structure to provide visibility of device and spare part stocks at maintenance points.
- Pilot tests
- Conducted field and trip tests of next-generation vehicle tracking solutions; reported technical and operational findings to senior management and the solution provider.
- Feasibility study
- Consolidated inventory, technical specification, age, value and maintenance data with the relevant units for a feasibility study on outsourcing fleet maintenance services.
-
Domestic Vehicle Representative Specialist
–
Ekol Logistics, Türkiye
- Fleet operations
- Express shipment tracking
- Carrier payment control
- Supplier & administrative processes
Details
- Fleet operations
- Managed the daily operations of approximately 35 tractors and drivers in the Izmir region; coordinated loading/unloading, port transfers, vehicle dispatches and periodic inspections.
- Express shipment tracking
- Tracked border crossings of express and super-express shipments; ran controls against delay, equipment matching and shipment integrity risks.
- Carrier payment control
- Verified payment entitlement data of carriers working on day- and mileage-based terms; provided input to invoice payment processes.
- Supplier & administrative processes
- Managed subcontracted driver records, documentation and missing-document follow-ups; coordinated the vehicle tracking system, ferry usage, vehicle inventory, and SAP purchasing, expense and travel request processes.
Scale
Vehicles, equipment and programs directly owned in these roles.
| Quantity | Scope | Where and when |
|---|---|---|
| ~35 | tractors and drivers managed day to day | Izmir, 2016–2018 |
| 3,200–3,400 | trailers in the tracking-device battery replacement program | 2018–2019 |
| ~4,500 | vehicles and equipment kept in inventory records | Turkish and European fleets, 2019–2022 |
| 6 months | joint transformation program with McKinsey & Company | DFDS, 2025–2026 |
Skills
Areas of expertise
- Fleet operations
- Road transportation
- Vehicle tracking
- Capacity utilization
Core competencies
- Process improvement
- KPIs and reporting
- Cost optimization
- Transformation projects
Systems
- SAP
- Quadro (in-house)
- MS Visio
- Excel
- Jira
- Softeal
- Mobiltrust
- Tive
Education
Maltepe University
Master’s degree (non-thesis), Logistics and Supply Chain Management
2023–2025
Coursework completed; paused at project stage.
Kadir Has University
International Trade and Logistics
2011–2015
Certifications
- 2019ODY-3 Professional Competence Certificate, Mid-Level Manager (International Road Freight)
- 2017Turkish Foreign Trade Specialization, Foreign Trade Foundation (TDVSEM)
- 2017MS Office Applications, BilgeAdam Technologies
- 2015Logistics, Purchasing and Supply Chain Management Specialization, ITU (102 hours, with exam)
Languages and other
- English, intermediate (Kaplan International, Oxford, 2016)
- Driver’s license: Class B
Contact
For interviews and collaboration, reach out by email.
References available upon request.